Privacy Policy

1. Introduction

At Geogen.io ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information
• Payment Information: Billing address and payment method details (processed securely by third-party providers)
• Content: Text, prompts, and other content you create or input into our platform
• Communications: Messages you send to us through support channels

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance data
• Cookies: We use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our AI content generation services
• Process transactions and manage your account
• Personalize your experience and recommendations
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to enhance our platform
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations and enforce our terms

4. AI Processing and Content

Your content may be processed by our AI systems to provide content generation services. We implement safeguards to protect your data during AI processing:

• Content is processed temporarily and not stored permanently in AI training data
• We use encryption and secure processing environments
• Personal information is filtered out before AI processing when possible
• You retain ownership of content you create using our platform

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party providers who help us operate our platform, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services
• Customer support tools

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Until you delete your account or request deletion
• Content: As long as you maintain your account, unless deleted by you
• Usage logs: Typically 12-24 months for analytics and security purposes
• Payment records: As required by law and accounting standards

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Cookie preferences: Control cookie settings in your browser

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential platform functionality
• Performance and analytics
• Personalization and preferences
• Security and fraud prevention

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our platform

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Additional Information for EU Residents

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.